Vol. 18 No. 2 (2025): August Edition

The articles featured in this issue include contributions from authors from Malaysia and Indonesia. This contribution reflects the growing international scope and academic diversity of the Jurnal Riset Bisnis dan Manajemen (JRBM), addressing relevant and contemporary issues in business and management. We invite you to explore and read the insightful articles presented in this issue.

DOI: https://doi.org/10.23969/jrbm.v18i2

Published: 2025-08-20

Articles

FRESH TO CUP COFFEE BUSINESS PLANNING AND DEVELOPMENT IN WEST JAVA USING THE TRIPLE LAYERED BUSINESS MODEL CANVAS

Dikanio Muhammad Rezky, Hari Mulyadi, Dian H Utama, Chairul Furqon

214-226
- Pdf
ANALYSIS OF THE INFLUENCE OF JOB SATISFACTION, TRANSFORMATIONAL LEADERSHIP, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) ON EMPLOYEE PERFORMANCE AND ITS IMPACT ON EMPLOYEE RETENTION IN MANUFACTURING COMPANIES IN INDONESIA

Farid Riadi, Dini Riani, Denok Sunarsi

227-239
- Pdf
BEHAVIORAL FACTORS AFFECTING PERSONAL FINANCIAL MANAGEMENT AND SAVINGS HABITS: A CASE STUDY OF GEN Z

Gustina Hidayat, Atang Hermawan

240-249
- Pdf
INDONESIA AND ASEAN+ GREEN VS NON-GREEN HOSPITAL PERFORMANCE COMPARISON

Indra Gunawan, Muhammad Nur Faaiz F. Achsani , Yudi Ahmad Faisal, Muhammad Fajri

250-270
- Pdf
LEADERSHIP FACTORS AS PREDICTORS OF CREATIVITY BEHAVIOR FOR CITY IMAGE: A STUDY IN BANDUNG CITY, INDONESIA

Juanim

271-280
- Pdf
A HUMAN RESOURCE COMPETENCY MODEL IN AN EFFORT TO DEVELOP COOPERATIVE PERFORMANCE

Maman Suratman, Adjeng Mariana Febrianti, Nurul Hermina

281-297
- Pdf
FROM CLICKS TO IMPULSE: HOW WEBSITE QUALITY AND E-WOM DRIVE PURCHASES VIA SALES PROMOTIONS

Maisa Azizah Asmara, Mokhamad Adib Sultan, Rivaldi Arissaputra, Heri Purwanto, Ifa Ratifah

298-310
- Pdf
THE MEDIATING ROLE OF FINANCIAL MANAGEMENT IN ENHANCING MANAGERIAL PERFORMANCE IN ZAKAT MANAGEMENT INSTITUTIONS

Idel Waldelmi, Azhar Affandi, Fatkhurahman, Murnawati

311-322
- Pdf
DETERMINANTS OF FINANCIAL SUSTAINABILITY FOR MICRO, SMALL, AND MEDIUM ENTERPRISES IN THE CITY OF CIMAHI

Siti Kustinah, Eddy Winarso

323-333
- Pdf
THE IMPACT OF BRAND IMAGE, PRICE, AND SERVICE QUALITY ON PURCHASE DECISIONS AND CUSTOMER SATISFACTION: IMPLICATIONS FOR CUSTOMER LOYALTY IN THE HORISON HOTEL GROUP – WEST JAVA

Dino Gustaf Leonandri, Wala Erpurini

334-346
- Pdf
THE ROLE OF STREAMING, ONLINE REVIEWS, RATINGS IN INCREASING CUSTOMER ENGAGEMENT WITH TRUST AS A MODERATOR VARIABLE

Heppy Agustiana Vidyastuti, Popo Suryana

347-363
- Pdf
MAXIMIZING CUSTOMER VALUE AND CORPORATE IMAGE THROUGH STRATEGIC MARKETING AND DISTRIBUTION IN PUBLIC WATER SERVICES

R. Dewi Pertiwi

364-375
- Pdf
MSME LOAN REPAYMENT PERFORMANCE BASED ON BUSINESS OWNERS’ DEMOGRAPHICS AND BUSINESS CHARACTERISTICS

Lasmanah, Irena Paramita Pramono

376-385
- Pdf
THE ROLE OF CUSTOMER TRUST AS MEDIATOR BETWEEN PRODUCT QUALITY, PRICE, AND PURCHASE DECISION AMONG EIGER ADVENTURE CUSTOMERS

John Chaidir, Taufik Zulfikar, Ine Aprianti, Fadli Saepul Millah

386-409
- Pdf
DRIVING SUSTAINABLE CONSUMPTION: THE ROLE OF GREEN PRODUCT AND GREEN PROMOTION IN SHAPING ENVIRONMENTAL AWARENESS AND PURCHASE DECISIONS

Yudhi Koesworodjati, Yasmin Aulia

410-421
- Pdf

Vol. 18 No. 2 (2025): August Edition

Articles

FRESH TO CUP COFFEE BUSINESS PLANNING AND DEVELOPMENT IN WEST JAVA USING THE TRIPLE LAYERED BUSINESS MODEL CANVAS

ANALYSIS OF THE INFLUENCE OF JOB SATISFACTION, TRANSFORMATIONAL LEADERSHIP, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) ON EMPLOYEE PERFORMANCE AND ITS IMPACT ON EMPLOYEE RETENTION IN MANUFACTURING COMPANIES IN INDONESIA

BEHAVIORAL FACTORS AFFECTING PERSONAL FINANCIAL MANAGEMENT AND SAVINGS HABITS: A CASE STUDY OF GEN Z

INDONESIA AND ASEAN+ GREEN VS NON-GREEN HOSPITAL PERFORMANCE COMPARISON

LEADERSHIP FACTORS AS PREDICTORS OF CREATIVITY BEHAVIOR FOR CITY IMAGE: A STUDY IN BANDUNG CITY, INDONESIA

A HUMAN RESOURCE COMPETENCY MODEL IN AN EFFORT TO DEVELOP COOPERATIVE PERFORMANCE

FROM CLICKS TO IMPULSE: HOW WEBSITE QUALITY AND E-WOM DRIVE PURCHASES VIA SALES PROMOTIONS

THE MEDIATING ROLE OF FINANCIAL MANAGEMENT IN ENHANCING MANAGERIAL PERFORMANCE IN ZAKAT MANAGEMENT INSTITUTIONS

DETERMINANTS OF FINANCIAL SUSTAINABILITY FOR MICRO, SMALL, AND MEDIUM ENTERPRISES IN THE CITY OF CIMAHI

THE IMPACT OF BRAND IMAGE, PRICE, AND SERVICE QUALITY ON PURCHASE DECISIONS AND CUSTOMER SATISFACTION: IMPLICATIONS FOR CUSTOMER LOYALTY IN THE HORISON HOTEL GROUP – WEST JAVA

THE ROLE OF STREAMING, ONLINE REVIEWS, RATINGS IN INCREASING CUSTOMER ENGAGEMENT WITH TRUST AS A MODERATOR VARIABLE

MAXIMIZING CUSTOMER VALUE AND CORPORATE IMAGE THROUGH STRATEGIC MARKETING AND DISTRIBUTION IN PUBLIC WATER SERVICES

MSME LOAN REPAYMENT PERFORMANCE BASED ON BUSINESS OWNERS’ DEMOGRAPHICS AND BUSINESS CHARACTERISTICS

THE ROLE OF CUSTOMER TRUST AS MEDIATOR BETWEEN PRODUCT QUALITY, PRICE, AND PURCHASE DECISION AMONG EIGER ADVENTURE CUSTOMERS

DRIVING SUSTAINABLE CONSUMPTION: THE ROLE OF GREEN PRODUCT AND GREEN PROMOTION IN SHAPING ENVIRONMENTAL AWARENESS AND PURCHASE DECISIONS

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