PERSEPSI SISWA TERHADAP GURU BK DALAM MEMBERIKAN PELAYANAN INFORMASI DI SMP 8 SAROLANGUN
DOI:
https://doi.org/10.23969/jp.v9i04.21301Keywords:
Student Perception, Guidance and Counseling Teachers, Information ServicesAbstract
This study aims to find out students' perception of information services provided by Guidance and Counseling (BK) teachers at SMP 8 Sarolangun. The approach used in this study is quantitative with a descriptive design. The population of this study consisted of 101 students, and the sample used amounted to 50 students taken by purposive sampling technique. The research instrument used was a questionnaire consisting of 10 statements with a closed questionnaire that measured three aspects, namely information services, communication quality, and student satisfaction levels with BK teacher services. Validity: The instrument is considered valid if the validity of the content, the validity of the construct, and the empirical validity indicate that this questionnaire can measure the three aspects in question well. Reliability: The instrument is considered reliable if the Alfa Cronbach ≥ 0.70, and the test-retest and split-half tests show high consistency. The data obtained was then analyzed using descriptive analysis by calculating the percentage of student answer distribution. The results of the study showed that the average score for information services, communication quality, and satisfaction with BK teacher services were all in the Good category. The average score of the statement ranged from 2.54 to 3.36, indicating that students felt that the information provided was clear and useful, and felt comfortable when consulting. Student satisfaction is high with an average score of 2.82 to 2.84, and many are willing to recommend BK teachers to their friends. Based on these results, it is recommended that BK teachers continue to improve the quality of information delivery and communication in order to better meet the needs and expectations of students.Downloads
References
Ananda, Frekha Angela. “Presepsi Mahasiswa Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Tanjungpura Pontianak Mengenai Infodemi Civid-19 Di Yaoutube.” Komunika, Jurnal Ilmu Komunikasi, 2020, 735–50.
Angelina, Putri, Rusdi Kasman, and Reni Sinta Dewi. “Model Bimbingan Dan Konseling Karier Untuk Mengatasi Pengangguran Di Kota Bogor.” Ta’dibuna: Jurnal Pendidikan Islam 9, no. 2 (2020): 178. https://doi.org/10.32832/tadibuna.v9i2.3442.
Anidar, Jum. “Teori Belajar Menurut Aliran Kognitif Serta Implikasinya Dalam Pembelajaran.” Jurnal Al-Taujih: Bingkai Bimbingan Dan Konseling Islami 3, no. 2 (2017): 8–16. https://ejournal.uinib.ac.id/jurnal/index.php/attaujih/article/view/528/445.
Candra, Dodi Aidil, and Selvia Tristianty Hidajat. “Pendekatan Multikultural Dalam Layanan Bimbingan Dan Konseling Di Sekolah Sebagai Penerapan Komunikasi Interpersonal.” PD ABKIN JATIM Open Journal System, 2020, 231–45.
Defriansyah, Dedi, Beni Azwar, and Hartini. “Pelaksanaan Supervisi Bimbingan Konseling Dalam Meningkatkan Kompetensi Layanan Konseling.” Jurnal Muhafadzah: Jurnal Ilmiah Bimbingan Dan Konseling Islam 1, no. 1 (2022): 1–8.
Fadila, Fadila, Beni Azwar, and Hartini. “Counseling Service in Overcoming Faith and Morality Issues for Inmates Child.” Jurnal Konseling Dan Pendidikan 8, no. 3 (2020): 234–37. https://doi.org/https://doi.org/10.29210/148200.
Habsy, Bakhrudin All, Lisa Septiani, Tharifah Haibaty Kurniawan, Dhiyah Khofifas, Disma Nadya Shakila, Alfi Kamelia Mubarok, and Syafa’atun Nur Fajariyah. “Penerapan Manajemen Layanan Informasi Dalam Bimbingan Dan Konseling.” WISSEN : Jurnal Ilmu Sosial Dan Humaniora, 2024. https://doi.org/https://doi.org/10.62383/wissen.v2i4.401.
Hakim, Firdayanti B, Puteri Eka, Dedi Supriyadi, Isbaya, and Amir Tengku Ramly. “Persepsi , Pengambilan Keputusan , Konsep Diri Dan Values.” Diversity, Jurnal Ilmiah Pascasarjana 1, no. 3 (2021). https://doi.org/10.32832/djip-uika.v1i3.3972.
Harita, Akuardin, Bestari Laia, and Sri Florina L. Zagoto. “Peranan Guru Bimbingan Konseling Dalam Pembentukan Karakter Disiplin Siswa Smp Negeri 3 Onolalu Tahun Pelajaran 2021/2022.” Counseling For All (Jurnal Bimbingan Dan Konseling) 2, no. 1 (2022): 40–52. https://doi.org/10.57094/jubikon.v2i1.375.
Hayati, Ria. “Implementasi Pendidikan Karakter Cerdas Format Klasikal ( PKS-KA ) Dalam Layanan Informasi.” Al-Irsyad: Jurnal Pendidikan Dan Konseling 9, no. 1 (2019): 89–101.
Herdi, Nadya Rahmadani. “Kinerja Guru Bk Dalam Melaksanakan Program Bk Layanan Bimbingan Karir Di Sma.” Jurnal Bimbingan Dan Konseling Terapan 5, no. 1 (2021): 37. https://doi.org/10.30598/jbkt.v5i1.1070.
Hidayat, Arifin. “Evaluasi Program Bimbingan Dan Konseling.” Jurnal Al-Irsyad: Jurnal Bimbingan Konseling Islam, 4, no. 1 (2020): 278–91. https://doi.org/10.58578/tsaqofah.v4i1.2171.
Khoiriah, Siti Mahmudah Amrul, Ni Ketut Suarni, and Nyoman Dantes. “Efektivitas Konseling Psikoanalisa Menggunakan Teknik Interpretasi Terhadap Perkembangan Moral Siswa SMP.” Jurnal EDUCATIO: Jurnal Pendidikan Indonesia 9, no. 1 (2023): 42. https://doi.org/10.29210/1202322639.
Kholifah, Nisa Amalia, Afaf Wafiqoh Nusaibah, and Dony Rochim. “Terapi Humanistik Dalam Perspektif Eksistensial Dan Konseling Islam Humanistic Therapy in Existential Perspective and Islamic Counseling.” Jurnal Bimbingan, Penyuluhan, Dan Konseling Islam 5, no. 1 (2022): 77–90.
Kotler, Philip, and Kevin Lane Keller. Marketing Management. 15th ed. Pearson Education, 2016.
Lestari, Putri Dwi Jayanti Pramesti, Imam Bahrozi, and Ivo Yuliana. “Kompetensi Pedagogik Guru Dalam Pelaksanaan Kurikulum Merdeka.” Jurnal Review Pendidikan Dasar : Jurnal Kajian Pendidikan Dan Hasil Penelitian 9, no. 3 (2023): 153–60. https://doi.org/10.26740/jrpd.v9n3.p153-160.
Muttaqin, Reza, Wagimin, and Imam Tadjri. “Keefektifan Layanan Informasi Karier Berbantuan Video Interaktif Dan Live Modeling Untuk Meningkatkan Pemahaman Karier Siswa SMP.” Jurnal Bimbingan Konseling 6, no. 2 (2017): 174–79. http://journal.unnes.ac.id/sju/index.php/jubk%0AKeefektifan.
Nurhayati, Nurhayati, Rasimin Rasimin, and Affan Yusra. “Persepsi Siswa Terhadap Karakteristik Guru BK Sebagai Pemimpin Dalam Konseling Kelompok.” Consilium : Berkala Kajian Konseling Dan Ilmu Keagamaan 9, no. 1 (2022): 26. https://doi.org/10.37064/consilium.v9i1.11520.
Nurmalasari, Yuli, and Rizki Erdiantoro. “EFEKTIVITAS STRATEGI BIMBINGAN TEISTIK UNTUK PENGEMBANGAN RELIGIUSITAS REMAJA (Penelitian Kuasi Eksperimen Terhadap Peserta Didik Kelas X SMA Nugraha Bandung Tahun Ajaran 2014/2015).” QUANTA: Jurnal Kajian Bimbingan Dan Konseling Dalam Pendidikan 1, no. 1 (2020): 1–10. https://doi.org/10.22460/q.v1i1p1-10.497.
Purwaningsih, Heni. “Peran Guru Bimbingan Dan Konseling Dalam Melayani Peserta Didik Di Masa Pandemi Covid-19.” EDUCATIONAL : Jurnal Inovasi Pendidikan & Pengajaran 1, no. 1 (2021): 36–44. https://doi.org/10.51878/educational.v1i1.53.
Robbins, Stephen P., and Timothy A. Judge. Organizational Behavior. San Fransisco: Pearson Education, 2017.
Rogers, Everett M. Diffusion of Innovations. 5th ed. Free Press, 2003.
Rombean, Chusmiaty, Pitaya Rahmadi, and Oce Datu Appulembang. “Pentingnya Penyampaian Informasi Yang Tepat Untuk Membangun Komunikasi Efektif Kepada Siswa Kelas Iii Sekolah Dasar [the Importance of Delivering Information Appropriately in Building Effective Communication To Grade 3 of Primary Students].” JOHME: Journal of Holistic Mathematics Education 5, no. 1 (2021): 13. https://doi.org/10.19166/johme.v5i1.2055.
Schiffman, Loen G., Lesile Lazar Kanuk, and Joseph Wisenblit. Consumer Behavior. San Fransisco: Person Education, 2010.
Schramm, Wilbur, and Donald F. Roberts. The Process and Effects of Communication. Illinois: University of Illinois Press, 1954.
Sugiantoro, Budi. “Teknik Desensitisasi Sistematis (Systematic Desensitization) Dalam Mereduksi Gangguan Kecemasan Sosial (Social Anxiety Disorder) Yang Dialami Konseli.” Nusantara of Research : Jurnal Hasil-Hasil Penelitian Universitas Nusantara PGRI Kediri 5, no. 2 (2018): 72–82. https://doi.org/10.29407/nor.v5i2.13078.
Wahid, Lalu Abdurrachman, Noffi Yanti, and Etty Setiawati. “Persepsi Siswa Terhadap Pelaksanaan Layanan Bimbingan Dan Konseling Di Sekolah Oleh Guru Bk Di SMA Negeri 5 Mataram.” Al-Ittizaan: Jurnal Bimbingan Konseling Islam 3, no. 2 (2020): 72. https://doi.org/10.24014/ittizaan.v3i2.12583.
Wahyuni, Tri. “Peranan Layanan Informasi Bimbingan Dan Konseling Terhadap Tingkah Laku Sosial Siswa Kelas XII KR1 Di SMKN 2 Boyolangu Tulungagung.” Jurnal Ilmiah Pengembangan Pendidikan V, no. 3 (2018): 1–6.
Yunita, Ira, and Anizar Rahayu. “Internal Locus of Control Dan Konsep Diri Hubungannya Dengan Kematangan Karir Siswa SMA X Bekasi.” Ikra-Ith Humaniora : Jurnal Sosial Dan Humaniora 5, no. 1 (2021): 168–76.
Zhafira, Hilmy Nabila, Yenny Ertika, and Chairiyaton. “Presepsi Mahasiswa Terhadap Perkuliahan Daring Sebagai Sarana Pembelajaran Selama Masa Karantina Covid-19.” Jurnal Bisnis Dan Kajian Strategi Manajemen 4, no. 1 (2020): 37–45. https://doi.org/https://doi.org/10.35308/jbkan.v4i1.1981.
Zyuro, Halimahtuz Sa’diah Nisyatun, and Dewi Komalasari. “ANALISIS MASALAH KOMPETENSI PEDAGOGIK GURU PAUD TERSERTIFIKASI DI KECAMATAN LAMONGAN Ha Limahtuz Sa ’ Diah Nisyatun Zyuro Dewi Komalasari Jurnal PAUD Teratai Volume 9 Nomor 1 Tahun 2020.” PAUD Teratai 9, no. 1 (2020).
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Pendas : Jurnal Ilmiah Pendidikan Dasar

This work is licensed under a Creative Commons Attribution 4.0 International License.