Penerapan Digitalisasi Administrasi dalam Mendukung Efisiensi Kerja pada Unit Pengantongan PT Semen Padang

Abstract

The internship program serves as a learning opportunity that allows students to gain practical experience and directly understand the realities of the professional world. This internship was conducted at the Bagging Unit of PT Semen Padang with the aim of understanding administrative processes and procedures while developing students' skills in applying digital-based administration. The internship employed several methods: observation, hands-on practice, documentation, and interviews. Observation involved directly examining the work environment, systems, procedures, and activities within the unit. Hands-on practice entailed student involvement in various administrative tasks, such as document management, the creation of Service Acceptances (SA) via the SAP system, and the preparation and transmission of Online Official Memoranda (NDO). Documentation involved gathering necessary data and information to support report writing, while interviews with field supervisors and staff provided insights into the implemented work systems and procedures. The results indicate that direct student involvement in administrative activities provided real-world experience in understanding corporate work processes. The use of digital systems and technology facilitated administrative tasks particularly document management enabling them to be carried out in a more structured and systematic manner. Furthermore, the internship contributed to enhancing the students' knowledge, skills, attention to detail, discipline, sense of responsibility, and ability to adapt to the work environment.