Pengaruh Iklan Digital Pada Postingan Giveaway Akun Instagram @telkomsel_mctjakpusel terhadap Brand Awareness Pelanggan

Authors

  • Karin Latifah IPB University
  • David Rizar Nugroho IPB University

DOI:

https://doi.org/10.23969/jp.v11i02.52209

Keywords:

Digital Ads, Giveaway, Brand Awareness

Abstract

This study examines the influence of digital advertising via giveaway content on the Instagram account @telkomsel_mctjakpusel on brand awareness among Telkomsel customers in Central Jakarta. While Instagram is a strategic digital marketing platform, the empirical effectiveness of regional giveaway campaigns remains underexplored. This quantitative study employs an explanatory survey method involving 93 active followers selected through simple random sampling. Data were collected using a Likert-scale questionnaire comprising 30 items for the digital giveaway variable (X) and 30 items for brand awareness (Y), which was measured based on Aaker’s hierarchy (recognition, recall,and top-of-mind). Multiple linear regression analysis was conducted using SPSS 26. The F-test results indicate that Context (X1​), Content (X2​), and Connection (X3​) simultaneously do not have a significant effect on the three dimensions of brand awareness (p>0.05). The highest coefficient of determination (R2) was found for the Top-of-Mind dimension at only 7.5%, indicating that short-term giveaway campaigns are insufficient to build a strong,lasting brand awareness structure. These findings imply that Telkomsel's regional account needs to increase the intensity,consistency, and relevance of its digital content to optimally foster brand awareness.

Downloads

Download data is not yet available.

References

Aaker, D. A. (1996). Building strong brands. Free Press.

Aldi, N. (2025). Perancangan identitas visual sebagai upaya peningkatan brand awareness pada usaha Saung Jamur Rezeki Barokah di Padang Panjang. Menulis: Jurnal Ilmiah Mahasiswa, 1(12).

Andata, C. P., Iflah, Kurnia, & Putri, S. A. (2022). Pengaruh media sosial dalam meningkatkan brand awareness Somethinc pada pengguna Instagram. Jurnal Komunikasi, 13(2), 84-92. https://doi.org/10.31294/jkom.v13i2.11797

Anggraeni, S. R., Utami, R., & Ardiansyah. (2025). Promotion effectiveness in increasing Ngemil Jeh product sales through digital marketing on the Instagram platform. INSOMA International Journal of the Newest Social and Management Research, 3(1).

Ani. (2023). Pengaruh Instagram Ads terhadap brand awareness Kopi Rumahan Bali. [Skripsi]. Universitas Udayana.

Barari, M. M., Eisend, M., & Jain, S. P. (2026). A meta-analysis of the effectiveness of social media influencers: Mechanisms and moderation. Journal of the Academy of Marketing Science, 54, 28–48.

Basori, M., Nugroho, A., & Hidayat, A. (2025). Pengaruh aktivitas sosial media marketing terhadap niat beli: Peran mediasi kesadaran merek di kalangan konsumen Indonesia. Jurnal Keuangan dan Bisnis, 24(1). https://doi.org/10.32524/jkb.v24i1.1924

Chaffey, D., & Ellis-Chadwick, F. (2022). Digital marketing (8th ed.). Pearson.

Christiarini, R., Natalya, & Purwianti, L. (2025). Social media marketing and brand loyalty in the Indonesian fashion market: Mediating role of consumer brand engagement and brand awareness. Journal of Enterprise and Development, 7(3). https://doi.org/10.20414/jed.v7i3.14386

Cisyk, J. (2026). Special ticket packages and stadium giveaway promotions and the effect on demand for live sporting events. International Journal of Sports Marketing and Sponsorship, 27(1), 96–112.

DataReportal. (2025). Digital 2025: Indonesia. https://datareportal.com/reports/digital-2025-indonesia

Denariansyah, A. A., & Pranata, R. T. H. (2024). Strategi komunikasi digital dalam program corporate social responsibility PDAM Tirta Pakuan Bogor. [Jurnal Komunikasi].

Fauzia, H. W., & Permana, D. (2024). Marketing on Instagram Towards Purchase Intention, Mediating Role of Brand Awareness and E-WOM: Evidence from Indonesia's Bottle Water. DIJS: Dinasti International Journal of Management Science

Febriyantoro, M. T., & Arisandi, D. (2018). Pemanfaatan digital marketing bagi usaha mikro, kecil dan menengah pada era masyarakat ekonomi ASEAN. Cakrawala: Jurnal Humaniora. https://doi.org/10.31294/jc.v18i1.4232

Hsiao, Y.-H., & Lin, Y.-Y. (2025). Decoding influencer marketing effectiveness on Instagram: Insights from image, text, and influencer features. Journal of Retailing and Consumer Services, 85, 104285.

Huda, N., et al. (2025). Metodologi penelitian manajemen dan bisnis: Pendekatan kuantitatif. Diwan Pustaka.

Hutabarat, J., et al. (2025). Strategi digital marketing yang efektif untuk 2025. Methonomi: Jurnal Ilmiah Manajemen dan Ekonomi, 3(1).

Ibrahim, A., & Marist, A. (2025). Analisis pengaruh digital marketing dan brand awareness terhadap keputusan pembelian konsumen Generasi Z pada platform e-commerce Indonesia. Jurnal Administrasi Terapan, 4(1).

Kamkankaew, P., Thanitbenjasith, P., Sribenjachot, S., Phattarowas, V., Thanin, P., & Khumwongpin, S. (2025). The future of digital marketing: What lies ahead? International Journal of Smart Analytics and Social Research, 5(2).

Kusumastuti, S. Y., et al. (2025). Metodologi penelitian: Pendekatan kualitatif dan kuantitatif. : PT Sonpedia Publishing Indonesia.

Laoli, O. A. J., Simanjuntak, K., Tondang, H. P., Sitepu, C. A., & Pasaribu, D. A. (2024). Analisis semiotika iklan media sosial. Jejak Digital. http://indojurnal.com/index.php/jejakdigital/article/view/234

Maharani, S., & Bernardus, D. (2023). Pengaruh Social Media Marketing terhadap Brand Awareness pada Generasi Z. Jurnal Ekonomi dan Bisnis Digital.

Mahkotawati, R., Rijanto, T., & Rusimamto, P. W. (2025). Uji validitas dan reliabilitas instrumen penelitian: Angket pengalaman praktik kerja lapangan (PKL) pada siswa SMK. JIIP: Jurnal Ilmiah Ilmu Pendidikan, 8(2).

Mardikaningsih, R., & Darmawan, D. (2022). Peran Digital Marketing dalam Membangun Brand Awareness dan Keputusan Pembelian Konsumen. Jurnal Baruna Horizon.

Marfi, Y., Permata, A. W., & Setiowati, R. (2025). The roles of social media marketing, lifestyle and consumer ethnocentrism in enhancing brand awareness and purchase intention. COSTING: Journal of Economic, Business and Accounting.

Maria, S., Pusriadi, T., Hakim, Y. P., & Darma, D. C. (2019). The effect of social media marketing, word of mouth, and effectiveness of advertising on brand awareness and intention to buy. Jurnal Manajemen Indonesia, 19(2), 107–122.

Mashudi, M., Fatmawati, E., Jusnita, R. A. E., Gymnastiar, I. A., & Indrawati, R. S. (2023). Leveraging Social-Media: Building Exceptional Brand Image and Brand Awareness. Branding: Jurnal Manajemen dan Bisnis.

Niha, N., Maulana, S., & Pitaloka, W. (2025). Pemanfaatan media sosial Instagram dalam strategi bisnis. Socius. https://ojs.daarulhuda.or.id/index.php/Socius/article/view/1999

Ningtyas, S. S. (2025). Social media campaign planning on Instagram for Brand ABC to increase awareness and engagement. JOM, 4(2).

Panjaitan, A. R. S., Rowena, J., & Handra, T. (2024). Application of the TAM model on Instagram Ads. Aptikom Journal.

Parahyangan, S., & Hermawan, D. (2023). Social Media Marketing on Brand Awareness Local Indonesian Cosmetic Somethinc.Jurnal Bisnis Terapan

Paramitha, A. (2021). Pengaruh konten Instagram Ads @Luxebarbershop terhadap brand awareness. Journal of Research in Business and Technology. https://journal.lspr.edu/index.php/jrbt/article/download/364/144/1185

Pratiwi, N., Irfan, M., & Umairoh, F. (2024). Strategi komunikasi pemasaran media digital lokal dalam membangun brand awareness: Studi kasus pada Tempo Media Group. JICN Nusantara.

Pratiwi, I. C., Chandra, Y. E. N., Kathrine, Rosalina, E., Purwinarti, T., & Firdaus, R. Z. (2025). Social Media Marketing Role in Building Brand Awareness and Purchase Intention among Generation Z.

Putra, M. A. K. R., & Huda, A. M. (2024). Strategi komunikasi pemasaran yang diterapkan Brain Coffee dalam membangun brand awareness. Commercium.

Rachmawati, I., Hidayat, A., & Respati, H. (2021). Pengaruh Content Marketing terhadap Brand Awareness pada Media Sosial Instagram. Jurnal Aplikasi Bisnis dan Manajemen.

Reni, S., et al. (2022). Tinjauan hukum Islam terhadap metode promosi giveaway. Tijarotana.

Samuel Sekuritas. (2025). PT Telkom Indonesia Tbk 3Q25 report.

Sari, N. A., & Pratama, R. (2024). Efektivitas strategi pemasaran metode giveaway melalui konten kolaborasi Instagram. PJAHSS, 2(1), 1–10.

Septrian, A. A., & Nirmala, A. (2025). Analisis isi konten sosial media dalam meningkatkan engagement pada akun Instagram @mercurymediagroup.id. Relasi: Jurnal Ilmu Komunikasi, 5(04).

Sianturi, R. (2025). Uji normalitas sebagai syarat pengujian hipotesis. Jurnal Pembelajaran dan Matematika Sigma, 11(1).

Sinaga, V. L., Violin, V., Ibrahim, M. M., Shabrina, F., Wahyuningratna, R. N., & Arief, I. (2024). Analisis pengaruh E-WOM, pemasaran digital dan kualitas konten media sosial terhadap brand awareness. Jurnal Lentera Bisnis, 14(2). https://doi.org/10.34127/jrlab.v14i2.1453

Sudradjat, F. I. (2024). Pengaruh social media Instagram dan brand equity terhadap purchase decision Telkomsel One. International Journal of Social Science and Human Research, 7(7).

Sumbari, A., et al. (2025). Analisis perbandingan efektivitas iklan cetak dan iklan digital dalam meningkatkan penjualan. Jurnal Ilmiah Manajemen Bisnis dan Ekonomi (JUMABEDI).

Swastika. (2025). Efektivitas online advertising melalui platform Instagram terhadap brand awareness UMKM. [Jurnal Komunikasi].

Tatasari, T., Purnomo, S., & Dewa, A. K. (2025). Pemanfaatan konten digital berbasis video pendek untuk meningkatkan engagement pada UMKM makanan di media sosial. Social Science Journal.

Trajanović, et al. (2025). Probability sampling in digital consumer research. [International Journal].

Uma, T. A. D., Pratami, N. W. C. A., & Maricar, A. (2025). Pemanfaatan media sosial Instagram guna meningkatkan brand awareness UMKM Om'Crepes dengan framework SOSTAC. SPINTER: Scientific Journal of Information and Technology, 3(1).

We Are Social. (2025). Digital 2025: Indonesia. https://wearesocial.com

Widyasmara, A., Pratiwi, A., & Roziafanto, A. N. (2025). Uji linearitas pada penetapan kadar Vitamin E. Jurnal Warta AKAB, 49(2).

YRPIPKU. (2025). Penggunaan Instagram Ads dalam membangun brand awareness Incredible Floaties. CEEJ Journal.

Zahrina, F., & Wijaya, A. S. (2025). Penerapan strategi IMC melalui Instagram @herstory.co.id dalam meningkatkan brand awareness sebagai media online perempuan. Asy-Syirkah: Jurnal Ekonomi dan Keuangan Islam.

Downloads

Published

2026-06-13