IMPLEMENTASI APLIKASI ANTRIAN PENGAMBILAN PASPOR BERBASIS QR CODE DAN DIGITALISASI ARSIP: SYSTEMATIC LITERATURE REVIEW METODE PRISMA (2019-2025)
DOI:
https://doi.org/10.23969/jp.v11i2.45107Keywords:
archive digitization, queue system, qr code, passportAbstract
This research aims to systematically analyze the development of a QR Code-based passport collection queue application integrated with archive digitization in the context of immigration services. This study employs the Systematic Literature Review (SLR) method with a PRISMA approach to literature published between 2019 and 2025 from the Google Scholar, Scopus, IEEE, and Crossref databases. Unlike previous research that tends to examine queue systems and archive digitization separately, this study emphasizes a comparative synthesis to identify relationships, discrepancies in approaches, and the implications of integrating both systems. The analysis results show that the dominance of conventional approaches, both in terms of development methodology and the technology used, has not yet fully addressed the needs of dynamic public service systems. Additionally, a trade-off was found between system stability and technology flexibility, as well as a significant gap in the integration of QR Code-based queue systems with digital archive management. In the context of passport collection services, this condition implies process inefficiencies, verification redundancies, and limitations in real-time data utilization. This research emphasizes that the development of future immigration service systems needs to adopt an integrated multi-technology-based approach, which combines flexibility, security, and real-time capabilities to comprehensively improve service quality.
Downloads
References
Amin, M., Stiawan, D., Ermatita, E., & Budiarto, R. (2024). Proposed Threshold-Based and Rule-Based Approaches to Detecting Duplicates in Bibliographic Database. Bulletin of Electrical Engineering and Informatics, 13(3), 2036–2047. https://doi.org/10.11591/eei.v13i3.7665
Debora, H., Maryono, D., & Yuana, R. A. (2019). The Design of a Information System of Student Attandance Recording With RESTful Web Service Architecture in SMK Batik 2 Surakarta. Journal of Informatics and Vocational Education, 2(1). https://doi.org/10.20961/joive.v2i1.35694
Dewi, E. K., Rahmalisa, U., & Febriani, A. (2020). Aplikasi Kuesioner Pra Skrinning Perkembangan Anak Berbasis Android Di Hompimpa Center Bengkalis. Jurnal Informatika Polinema, 6(1), 71–80. https://doi.org/10.33795/jip.v6i1.273
Drianto, L. A., Valentino, M. N., Wibowo, S. I., Santoso, T. J., & ... (2023). Inovasi Teknologi Kecerdasan Komputer. books.google.com. Retrieved from https://books.google.com/books?hl=en&lr=&id=Spu-EAAAQBAJ&oi=fnd&pg=PA1947&dq=antrian+online+imigrasi+qr+code+digitalisasi+arsip&ots=XuE9MnGyhU&sig=mBvAJl1pPzvpwse_pK0ZAh6G7jk
Fajri, M., Wirdhiningsih, V., & Jannah, R. N. (2023). Implementation of the M-Pasport Application in the Easy Service of Passport Application at Class I Immigration Office Tpi Tanjung Perak. Journal of Administration and International Development, 3(2), 49–81. https://doi.org/10.52617/jaid.v3i2.489
Fawwaz, I., Firtan, E. C., Steven, S., & Yawin, H. (2023). Website-Based Library Data Processing Design. Jurnal Sistem Informasi Dan Ilmu Komputer Prima(Jusikom Prima), 7(1), 224–234. https://doi.org/10.34012/jurnalsisteminformasidanilmukomputer.v7i1.4029
Hasibuan, L. H., Munaji, A. A., Deolika, A., Chitayae, N., & Setiawan, E. (2022). Student Attendance Information System Using QR Code (Quick Response) at ITSNU Kalimantan. Jurnal Sisfotek Global, 12(2), 101. https://doi.org/10.38101/sisfotek.v12i2.548
Izu-Okpara, I. O., Nwokonkwo, O. C., & John-Otumu, A. M. (2021). An Implementation of K-Nn Classification Algorithm for Detecting Impersonators in Online Examination Environment. Journal of Advances in Computing Communications and Information Technology, 1, 8–17. https://doi.org/10.37121/jaccit.v1.153
Luiz, F., Libertino, C., Carvalho, A., Neto, U., Gonçalves, B., Oliveira, J. L. D., … Alencar, D. B. d. (2020). Performance Analysis and Monitoring of Computational Resources With a Comparison Between node.js. And as PHP and .Net Core Platforms. International Journal of Development Research, 35539–35550. https://doi.org/10.37118/ijdr.18695.05.2020
Pamadi, J. D. P., Dewi, D. S. K., & Dj, E. W. (2022). Evaluasi implementasi e-government di kantor imigrasi kelas II non tempat pemeriksaan imigrasi Ponorogo. Moderat: Jurnal Ilmiah Ilmu …. Retrieved from https://www.ojs.unigal.ac.id/index.php/modrat/article/view/2855
Purwanto, E. S., Efendi, M. G., Tohpati, R., & Marionatha, P. (2022). Car Wash Ordering App for Better Queue. Engineering Mathematics and Computer Science (Emacs) Journal, 4(3), 79–86. https://doi.org/10.21512/emacsjournal.v4i3.8607
R, A. K., Asroni, A., & Damarjati, C. (2023). Design and Build of the UNIRES Student Dormitory Management System of UMY Integrated With the Campus System. Emerging Information Science and Technology, 2(2), 74–93. https://doi.org/10.18196/eist.v2i2.16863
Rachmad, A. R., & Hardjati, S. (2024). Implementasi E-Government Dalam Pelayanan Pindah Keluar Kota/Kabupaten Atau Provinsi Di Kelurahan Bongkaran Surabaya. Journal Publicuho. Retrieved from https://journalpublicuho.uho.ac.id/index.php/journal/article/view/328
Rahardja, U., Lutfiani, N., & Juniar, H. L. (2019). Scientific Publication Management Transformation in Disruption Era. Aptisi Transactions on Management (Atm), 3(2), 109–118. https://doi.org/10.33050/atm.v3i2.1008
Ramírez‐Noriega, A., Martínez‐Ramírez, Y., Jiménez, S., Soto, J., & Pérez, J. F. F. (2021). inDev: A Software to Generate an MVC Architecture Based on the ER Model. Computer Applications in Engineering Education. https://doi.org/10.1002/cae.22455
Rijanandi, T., & Adhinata, F. D. (2022). Choosing the Right Programming Language in Making a Website Backend Using the Waterfall Method. International Journal of Recent Contributions From Engineering Science & It (Ijes), 10(02), 62–69. https://doi.org/10.3991/ijes.v10i02.30845
Rustiarni, R., Putri, E., Dawvi, V., & Kusuma, F. W. (2022). Rancang Bangun Sistem Informasi Manajemen Kegiatan Yayasan Amfibi Reptile Indonesia. Smart Comp Jurnalnya Orang Pintar Komputer, 11(4). https://doi.org/10.30591/smartcomp.v11i4.4266
Santos-Osorio, R., López-Rivera, J. A., López-Ángeles, D. L., & Rodríguez-Miranda, G. (2019). Optimization System at Vehicle Control Department for the Control and Management of the Company’s Vehicles. Journal-Economic Development Technological Chance and Growth, 7–14. https://doi.org/10.35429/jedt.2019.4.3.7.14
Sari, N. K. A., Lasmini, N. K., & Adnyana, I. B. A. (2023). Efektivitas Penggunaan Aplikasi M-Paspor di Kantor Imigrasi Kelas I Khusus TPI Ngurah Rai. repository.pnb.ac.id. Retrieved from http://repository.pnb.ac.id/id/eprint/7547/
SARI, S. P. M. (2025). PERANCANGAN FRONT-END DASHBOARD MONITORING LAYANAN PERPUSTAKAAN BERBASIS WEBSITE MENGGUNAKAN METODE AGILE KANBAN (STUDI …. digilib.unila.ac.id. Retrieved from https://digilib.unila.ac.id/92656/
Sulistyo, T., Achmad, K., & Purnama, I. B. I. (2022). The Asset Management and Tracking System for Technical and Vocational Education and Training (TVET) Institution Based on Ubiquitous Computing. Comtech Computer Mathematics and Engineering Applications, 13(1), 23–34. https://doi.org/10.21512/comtech.v13i1.7342
Susanto, H., Syavitri, V. S., Yanto, D., & Karyono, K. (2023). Design a Web-Based Education Development Contribution Payment Application at SDIT Tahfidz Bintangku. Bit-Tech, 6(1), 66–77. https://doi.org/10.32877/bt.v6i1.865
Syahputra, M. R., & Perwitasari, I. D. (2024a). Design of QR Code Technology in MC Swimming Pool Website Design to Improve User Experience and Operational Efficiency. International Journal of Computer and Information System (Ijcis), 5(1), 44–52. https://doi.org/10.29040/ijcis.v5i1.154
Syahputra, M. R., & Perwitasari, I. D. (2024b). Design of QR Code Technology in MC Swimming Pool Website Design to Improve User Experience and Operational Efficiency. International Journal of Computer and Information System (Ijcis), 5(1), 44–52. https://doi.org/10.29040/ijcis.v5i1.154
Uriawan, W., Herdiyanto, R. F., Millah, R. I. S., Irhamnillah, S., & Gunawan, S. N. (2024). Real-Time Chatbot: Microservices Implementation in Distributed System Architecture. https://doi.org/10.20944/preprints202407.0028.v1
Uriawan, W., Widodo, R. I. H., Ramadita, R., Herdiyanto, R. F., Marsaputra, R. S., & Nurrobianti, S. (2024). Implementing Large Language Model API for Interview Training Based on Job Description. https://doi.org/10.20944/preprints202407.0049.v1
Wang, R., Wu, B.-H., & Xia, T. (2022). A Blockchain-Based Multiple-Parties-Involved Vaccination Passport System. 772–785. https://doi.org/10.2991/978-94-6463-005-3_78
Wirawan, I. G. B., & Nugraha, G. S. (2020). INFORMATION SYSTEM INFORMATION SYSTEM OF DE LA SIRRA CAFÉ &Amp; RESTO BASED ON WEB. Jurnal Begawe Teknologi Informasi (Jbegati), 1(1). https://doi.org/10.29303/jbegati.v1i1.4
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Pendas : Jurnal Ilmiah Pendidikan Dasar
This work is licensed under a Creative Commons Attribution 4.0 International License.
