NEEDS ANALYSIS FOR DESIGNING ENGLISH FOR TOUR GUIDING IN GILI TRAWANGAN, NORTH LOMBOK

Abstract

Tourism in Gili Trawangan is continuously developing, but many local tour guides still struggle to use English effectively, especially in direct communication with international tourists. This issue reveals the absence of an English syllabus specifically designed to meet the authentic tasks required of tour guides. Therefore, this research aims to analyze the English language needs of tour guides in Gili Trawangan and design a suitable English Language Teaching syllabus. This study employed a Research and Development (R&D) approach, focusing on the needs analysis stage. The data were collected through interviews with a local tour guide and real-life observation during tour guiding activities. The findings revealed five essential tasks that professional tour guides need to master: welcoming guests, introducing themselves, explaining tour activities, providing information about destinations and local culture, and delivering safety rules. Based on these findings, a syllabus was developed, consisting of eight key components: learning outcomes, objectives, materials, indicators, sub-topics, teaching methods, sources and media, and assessment. The syllabus is designed to enhance participants’ communication skills and prepare them to perform effectively as professional tour guides. This research is expected to serve as a foundation for developing English learning materials and to contribute to the improvement of local tour guide quality in Gili Trawangan.