STRATEGI PENINGKATAN MUTU PENDIDIKAN BERBASIS TOTAL QUALITY MANAGEMENT (TQM) DI MADRASAH AL-AZHAR SAMARINDA

Authors

  • Yasinta Quraini Nurdiniyya Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda
  • Bahrani Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda

DOI:

https://doi.org/10.23969/jp.v10i02.24864

Keywords:

Total Quality Management, Educational Quality, Customer Focus, Continuous Improvement, Employee Involvement

Abstract

This study aims to analyze the strategy for improving educational quality based on Total Quality Management (TQM) at MTs Al-Azhar Samarinda. A descriptive qualitative approach was used to examine the implementation of the three core principles of TQM: customer focus, continuous improvement, and employee involvement. The findings indicate that MTs Al-Azhar has adopted these principles by delivering educational services that emphasize student and parent satisfaction, conducting regular program evaluations, and involving teachers and staff in quality management. Despite challenges such as limited resources and resistance to change, the strategy has proven effective in fostering a quality culture and gradually improving educational standards.

Downloads

Download data is not yet available.

References

A., Rozak. “Akselerasi Mutu Pendidikan Dasar melalui Total Quality Management.” Almarhalah: Jurnal Pendidikan Islam 6, no. 2 (2022): 177–87.

M., Adit, Kusuma N., dan Hamid A. “Penerapan Total Quality Management (TQM) dalam Perbaikan Input, Proses, dan Output di MAN 5 Sleman.” Jurnal Manajemen Pendidikan Islam Al-Idarah 7, no. 01 (2022): 35–40.

Maghfiroh, Lailatul. “Strategi Peningkatan Mutu Pendidikan Madrasah melalui Total Quality Management (TQM) di Madrasah Ibtidaiyah Wahid Hasyim Yogyakarta.” Jurnal Studi Pendidikan Islam 1, no. 1 (2018): 19–39.

Maidatun, Siti. “Strategi Peningkatan Mutu Pendidikan Ma’had Aly melalui Total Quality Management (TQM).” Seroja: Jurnal Pendidikan 3, no. 3 (2024): 110–20.

Muhammad, Amin. “Penerapan Total Quality Management dalam Mutu Pendidikan di Sekolah Dasar Fastabiqul Khairat Samarinda.” Jurnal Kependidikan Islam 7, no. 1 (2022): 43–55.

N.R., Sonia. “Total Quality Management dalam Lembaga Perguruan Tinggi.” Southeast Asian Journal of Islamic Education Management 2, no. 1 (2021): 125–39.

R., Waldan. “The Effect of The Implementation of Total Quality Management on Student Learning Achievement at SMA Islam Al-Azhar 10 Pontianak.” At-Turats 14, no. 2 (2021).

S., Febriani, dan Sesmiarni Z. “Building Quality Islamic Schools through Total Quality Management.” Journal of Advanced Islamic Educational Management 4, no. 2 (2024).

Saril. “Total Quality Management (TQM) sebagai Wujud Peningkatan Mutu Pendidikan.” Adaara: Jurnal Manajemen Pendidikan Islam 9, no. 2 (2019): 963–72.

Syahri, Putri. “Peningkatan Mutu Manajemen Pendidikan Islam Melalui Total Quality Management.” Edu Manage 1, no. 1 (2020).

T., Tihalimah, dan Farhani F. “Peran Kepala Madrasah dalam Implementasi Total Quality Management di Madrasah Tsanawiyah Negeri 5 Aceh Barat.” Ikhlas: Jurnal Ilmiah Pendidikan Islam 1, no. 4 (2023).

Downloads

Published

2025-05-27