AN EXPLORATORY STUDY OF MISCOMMUNICATION PROBLEMS EXPERIENCED BY FOREIGNERS
DOI:
https://doi.org/10.23969/jp.v9i1.13057Keywords:
Miscommunication, Barriers, Culture ShockAbstract
Miscommunication problems and culture shocks are significant challenges faced by foreign visitors during their visits to Lombok. The encounter between Western people and indigenous Lombok people may present numerous communication barriers and instances of culture shock. This qualitative research aims to explore the complex miscommunication problems occurring within such an encounter. Five foreign visitors participated in this study. These participants took part in the study voluntarily. Employing a qualitative approach, researchers seek to reveal the underlying factors that contribute to miscommunication and their impact on intercultural interactions. To obtain the data for the study, the researchers employed in-depth interviews and participant observations to gather rich data from Western visitors. Through thematic analysis, patterns and themes emergent from the data were identified. This provided insights into the nature and dynamics of miscommunication. The findings suggest that miscommunication between Western visitors and local communities stemmed from diverse sources, including differences in perception, confusion due to language barriers, and variances in cultural norms, gestures, and etiquettes. Implication of the findings is provided.Downloads
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