Yuniarti, Yenny. “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Mahasiswa Program Ekstensi Fakultas Ekonomi Universitas Jambi”. TRIKONOMIKA 13, no. 1 (June 28, 2014): 49–61. Accessed August 8, 2025. https://journal.unpas.ac.id/index.php/trikonomika/article/view/484.