Ratnamiasih, Ina, Rajesri Govindaraju, Budhi Prihartono, and Iman Sudirman. “Analisis Kualitas Layanan Pada Bagian Rawat Inap Rumah Sakit Di Bandung”. TRIKONOMIKA : Jurnal Ekonomi 12, no. 2 (December 25, 2013): 134–144. Accessed March 10, 2025. https://journal.unpas.ac.id/index.php/trikonomika/article/view/475.