1.
Nawangwulan IM, Sawirin JP, Anantadjaya SP. Value Creation on CRM: Evidence of Employee Competence in Bird’s Group Serviced Apartments in Indonesia. JSISCH [Internet]. 2015 Dec. 4 [cited 2026 Mar. 6];1(1). Available from: https://journal.unpas.ac.id/index.php/sampurasun/article/view/24