KOMPETENSI APARATUR SIPIL NEGARA DI ERA DIGITAL SEBUAH KERANGKA KONSEPTUAL
DOI:
https://doi.org/10.23969/kebijakan.v15i02.6582Keywords:
Digital Based Public Service Competency, Employee Selection, Public ServantAbstract
The competency of State Civil Apparatus (ASN) in the digital era is increasingly important to study as the phenomenon develops that the future of public bureaucracy is increasingly linked to the use of digital technology. However, efforts to form a conceptual framework regarding these competencies are still very minimal. Based on this gap, this paper is directed at formulating a conceptual framework for ASN competency in the digital era. It is hoped that this effort will be useful for developing public sector HR management activities with a digital perspective. To formulate the conceptual framework, a literature review was carried out on various scientific documents that were in accordance with the focus of the article. This process succeeded in building a conceptual framework regarding ASN competency in the digital era which consists of two major competencies, namely public service competency and digital competency. Public service competencies include social maturity, practical skills, and knowledge abilities, while digital competencies include e-government, digital transformation, cybersecurity, data analytics, smart cities, telecommunications, and public participation.Downloads
References
Algazo, F.M., Ibrahim, S. & Yusoff, S.W. 2023. Digital governance emergence and importance. Journal of Information System and Technology Management (JISTM) Volume 6 Issue 24 (December 2021) PP. 18-26.
Aswin. & Sofyan, M.M. 2022. Dinamika pelaksanaan electronic governance pemerintahan daerah di Indonesia. Kebijakan: Jurnal Ilmu Administrasi Volume 13, Nomor 1, Januari 2022.
Bannykh, G. & Kostina, S. 2020. Formation of digital competence of state servants in the conditions of government digitalisation: the problem statement in culture, personality, society in the conditions of digitalization. Methodology and Experience of Empirical Research Conference, KnE Social Sciences, pages 236–245.
Budai, B.B., Csuhai, S. & Tózsa, I. 2023. Digital competence development in public administration higher education. Sustainability 2023, 15, 12462.
Deifenbach, F.E. 2011. Entrepreneurship in the public sector: when middle manager create public value. Gabler Verlag.
Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. 2007. Digital era governance: IT corporations, the state, and e-government. New York: Oxford University Press.
Engvall, T. & Flak, L.S. 2022. Digital Governance as a scientific concept. In: Charalabidis, Y., Flak, L.S. and Pereira, G.V. (Eds.) Scientific Foundations of Digital Governance and Transformation: Concepts, Approaches and Challenges. pp. 25-50. Cham: Springer.
Eoma, S-J. & Leeb, J. 2022. Digital government transformation in turbulent times: responses, challenges, and future direction. Government Information Quarterly, 39(2): 1–9 (a101690).
Grigalashvili, V. 2023. Digital government and digital governance: grand concept. International Journal of Scientific and Management Research Volume 6 Issue 02 (February) 2023.
Herwanto, T.S. (ed). 2023. Digitalisasi MSDM sektor publik & peningkatan kompetensi aparatur sipil negara di Indonesia. Bandung: Unpar Press.
Iriansyah, A., Gafallo, M.F.Y., Widiatmaka, P., Ardiansyah., & Akbar, T. 2023. Penguatan literasi digital pada aparatur sipil negara untuk memberikan pelayanan publik berbasis digital. Civil Service Vol. 17 No.1, Juni 2023.
Karippacheril, T.G., Kim, S., Robert P. Beschel Jr, R.P. & Changyong Choi, C. (Eds). 2016. Bringing government into the 21st century: the Korean digital governance experience. Washington, DC: World Bank.
Kitsios, F., Kamariotou, M. & Mavromatis, A. 2023. Drivers and outcomes of digital transformation: the case of public sector services. Information, 14(1): 1–14 (a43).
Kusanke, K., Pilgenroder, S., Kendziorra, J., & Winkler, T.J. 2023. digital leadership in the public sector: towards a public sector digital leadership competency model. Twenty-ninth Americas Conference on Information Systems, Panama, 2023.
Legard, S. 2022. Displacement and citizen participation: a comparison of the enactment of e-participation platforms in Oslo and Madrid. In: Hovik, S., Giannoumis, G.A., Reichborn-Kjennerud, K., Ruano, J.M., McShane, I., Legard, S. (eds) Citizen Participation in the Information Society. Palgrave Macmillan, Cham.
Leitner, P., Khalil, M. &Ebner, M. 2017. Learning analytics in higher education—a literature review. In: Peña-Ayala, A. (eds) Learning Analytics: Fundaments, Applications, and Trends. Studies in Systems, Decision and Control, vol 94. Springer, Cham.
Lips, M. 2020. Digital government: managing public sector reform in the digital era. New York: Routledge.
Lopes, A.S., Sargento, A. & Farto, J. 2023. Training in digital skills-the perceptive of workers in public sector. preprints.org: 13 June 2023.
Mahmood, M., Weerakkody, V. & Chen, W. 2019. The role of information and communications technology in the transformation of government and citizen trust. International Review of Administrative Sciences, 86(4): 708–728.
Malodia, S., Dhir, A., Mishra, M. & Bhatti, Z.A. 2021. Future of e-government: an integrated conceptual framework. Technological Forecasting and Social Change, 173Maryana, S. 2022. Kompetensi soft skill aparatur sipil negara dalam era transformasi digital: sebuah studi pustaka. Civil Service Vol.16 No. 2, November 2022.
Milakovich, M.E. 2021. Digital governance: applying advanced technologies to improve public service. (2nd ed.). New York, NY: Routledge.
Misuraca, G. & Viscusi, G. 2014. Digital governance in the public sector: challenging the policy-maker’s innovation dilemma. Conference: 8th International Conference on Theory and Practice of Electronic Governance (ICEGOV2014).
OECD Public Governance Review (2015), Slovak Republic: better co-ordination for better policies, services and results, OECD Publishing Paris.
Porvaznik, J. 2013. Overall managerial competence and its evaluation. Bratislava: Ekonom.
Shabbir, M.Q. & Gardezi, S.B.W. 2020. Application of big data analytics and organizational performance: the mediating role of knowledge management practices. Journal of Big Data, 7:1–17, a47.
Skorlova, S. 2016. Competency models in public sector. Procedia - Social and Behavioral Sciences 230 (2016) 226 – 234.
Sylvester, A., Tate, M. & Johnstone, D. 2013. Beyond synthesis: re-presenting heterogeneous research literature. Behaviour & Information Technology, 32:12, 1199-1215.
Twizeyimana, J.D. & Anderson, A. 2019. The public value of e-government: A literature review. Government Information Quarterly, 36(2): 167–178.
Undang-undang Republik Indonesia nomor 25 Tahun 2009 tentang Pelayanan Publik.
Van der Waldt, G. 2023. Preparing for digital governance: mapping competency themes for postgraduate programmes in public administration and management. Administratio Publica 31(2): 91-112.
Welchman, L. 2015. Managing chaos: digital governance by design. New York: Rosenfeld Media.
